Privacy Policy

Last updated: 21 August 2026

1. Our Commitment to Privacy

UNITECH Engineering Solutions SRL (“UNITECH”, “we”, “us” or “our”) respects the privacy and security of personal data relating to its customers, prospective customers, employees, job applicants, suppliers, subcontractors, business partners and website visitors.

This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you visit our website, contact us, request a quotation, purchase products or services, submit information through our website, apply for a position, or otherwise interact with UNITECH.

Personal data is processed in accordance with Law No. 195/2024 on the Protection of Personal Data of the Republic of Moldova and, where applicable, Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR).

2. Data Controller

The controller responsible for the processing of personal data is:

UNITECH Engineering Solutions SRL

5A Mesterul Manole Street

Chisinau, Republic of Moldova

Data Protection Contact: ims@unitech.md

Telephone: +373 68 388999

Website: www.unitech.md

You may use these contact details for questions concerning the processing of your personal data or to exercise your data protection rights.

3. Scope of this Privacy Policy

This Privacy Policy applies to personal data processed by UNITECH in electronic or physical form, including personal data relating to:

• customers and prospective customers;
• representatives and contact persons of customers and beneficiaries;
• suppliers and subcontractors;
• engineers, technical specialists and other project participants;
• business and contractual partners;
• job applicants;
• website visitors and users;
• persons who contact UNITECH through the website, e-mail or other communication channels.

Separate internal policies and procedures apply to personal data processed in the context of employment relationships.

4. Personal Data We Process

Depending on your relationship and interaction with UNITECH, we may process the following categories of personal data.

Customers, prospective customers and beneficiaries

We may process:

• name and surname;
• job title and professional role;
• company or organization represented;
• business contact details;
• telephone number;
• e-mail address;
• information contained in requests for quotations;
• information necessary for preparing technical and commercial offers;
• contractual and project-related information;
• delivery and transaction-related information;
• correspondence and communications with UNITECH.

We process this information for quotation preparation, project design and execution, provision of products and services, customer relationship management and performance of contractual obligations.

Suppliers, subcontractors and project specialists

We may process:

• identification and contact information;
• company and professional details;
• professional qualifications;
• certificates and authorizations;
• information necessary to assess qualifications;
• contractual and project-related information.

This information is processed for supplier and subcontractor management, project collaboration, verification of professional qualifications and performance of contractual obligations.

Job applicants

Where you apply for employment with UNITECH, we may process:

• name and surname;
• contact information;
• curriculum vitae;
• professional experience;
• education;
• professional qualifications and certificates;
• other information voluntarily provided as part of your application.

This information is processed for recruitment and candidate evaluation purposes.

Website and communication data

When you use our website or contact UNITECH electronically, we may also process information such as:

• contact details submitted through website forms;
• content of messages and enquiries;
• technical information required for website operation and security;
• IP address and session information;
• browser and device information;
• cookie identifiers and website interaction information, where applicable.

For more information concerning cookies and similar technologies, please see our Cookie Policy.

5. Purposes of Processing

UNITECH processes personal data, as applicable, for the following purposes:

• preparing technical and commercial quotations;
• responding to enquiries and requests for information;
• establishing and managing customer relationships;
• designing and executing engineering projects;
• supplying products and services;
• managing contracts, orders and deliveries;
• managing relationships with suppliers and subcontractors;
• verifying professional qualifications and certifications;
• managing recruitment processes;
• operating and securing our website and information systems;
• maintaining business and project communications;
• fulfilling accounting, tax and reporting requirements;
• complying with applicable legal and regulatory obligations;
• protecting UNITECH's legitimate business and legal interests;
• marketing and newsletter communications where an appropriate legal basis exists.

Personal data will not be processed for purposes incompatible with those for which it was collected unless such further processing is permitted by applicable law.

6. Legal Bases for Processing

UNITECH processes personal data only where an appropriate legal basis exists.

Depending on the circumstances, processing may be based on:

Performance of a contract or pre-contractual measures

Where processing is necessary to prepare a quotation, respond to a request made before entering into a contract, conclude a contract or perform our contractual obligations.

Legal obligation

Where processing is necessary to comply with applicable accounting, tax, employment, regulatory, reporting or other legal obligations.

Legitimate interests

Where processing is necessary for UNITECH's legitimate business interests, provided that such interests are not overridden by the rights and freedoms of the individual concerned.

Such interests may include maintaining business relationships, protecting information systems, securing business operations, managing projects and protecting or defending legal claims.

Consent

Where applicable, we may process personal data on the basis of your freely given consent, including for certain marketing, newsletter, analytics or cookie-related activities.

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

7. Cookies and Website Technologies

Our website uses cookies and similar technologies necessary for its operation and, subject to your choices, may use optional cookies for analytics, interaction or marketing purposes.

Strictly necessary cookies may be used to ensure website functionality, security, authentication and session management.

Optional cookies requiring consent are used only in accordance with your cookie preferences.

When visiting our website, you may choose to:

Only use essential cookies, or

Agree to optional cookies.

For detailed information about the cookies used, their purposes and your choices, please see our Cookie Policy.

8. Recipients of Personal Data

Personal data is accessible only where necessary for legitimate business or legal purposes.

Depending on the processing activity, personal data may be disclosed to:

• authorized UNITECH personnel;
• IT and information system service providers;
• hosting and technology providers;
• accounting and professional service providers;
• suppliers and subcontractors involved in relevant projects;
• logistics and courier service providers;
• contractual partners where disclosure is necessary for project execution;
• public authorities where disclosure is required by law.

Where third-party service providers process personal data on behalf of UNITECH, appropriate contractual and organisational safeguards are applied in accordance with applicable data protection requirements.

UNITECH does not disclose personal data to third parties for purposes incompatible with those for which the information was collected.

9. International Transfers

Certain business activities, technical projects or technology services may involve the transfer or processing of personal data outside the Republic of Moldova.

For example, technical project documentation may be transmitted to project partners located in other countries, including countries within the European Union.

Before such documentation is transferred, UNITECH assesses whether it contains personal data and applies appropriate measures to protect such information.

Any international transfer of personal data is carried out in accordance with the requirements of Law No. 195/2024 and, where applicable, the GDPR.

Where required, UNITECH applies appropriate safeguards for international data transfers.

10. How Long We Keep Personal Data

UNITECH retains personal data only for as long as necessary for the purpose for which it was collected or for the period required by applicable law.

Our established retention periods include:

At the end of the applicable retention period, personal data is deleted, anonymised or securely archived where continued retention is required by law.

Retention periods may be extended where information is necessary for the establishment, exercise or defence of legal claims or where a specific legal requirement requires a longer retention period.

11. Data Security

UNITECH applies appropriate technical and organizational measures designed to protect personal data against:

• unauthorized access;
• accidental or unlawful loss;
• alteration;
• unauthorized disclosure;
• destruction;
• misuse.

Measures include, where appropriate:

• access controls;
• role-based access restrictions;
• policies governing the use of IT equipment and information systems;
• authentication mechanisms;
• backup procedures;
• technical security controls;
• staff awareness and training;
• organizational procedures governing personal data processing.

Access to personal data is limited to persons who require such access for legitimate professional purposes.

12. Personal Data Breaches

UNITECH maintains procedures for managing personal data security incidents.

Where a personal data breach occurs, UNITECH assesses the nature and potential consequences of the incident and takes appropriate measures to contain and mitigate its effects.

Where required by applicable law, UNITECH will notify the National Center for Personal Data Protection of the Republic of Moldova and, where applicable, the affected individuals within the legally prescribed requirements and time limits.

13. Your Data Protection Rights

Subject to the conditions established by applicable data protection legislation, you may have the right to:

• obtain information about the processing of your personal data;
• request access to your personal data;
• request correction of inaccurate or incomplete personal data;
• request deletion of your personal data where the applicable legal conditions are met;
• request restriction of processing;
• object to processing in certain circumstances;
• receive personal data in a portable format where the right to data portability applies;
• withdraw consent at any time where processing is based on consent;
• lodge a complaint with the competent supervisory authority.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Certain rights may be subject to legal limitations, including where UNITECH is required to retain information to comply with a legal obligation or for the establishment, exercise or defence of legal claims.

14. How to Exercise Your Rights

To exercise your data protection rights or request information concerning the processing of your personal data, please contact:

Data Protection Contact

UNITECH Engineering Solutions SRL

E-mail: ims@unitech.md

Telephone: +373 68 388999

Address: 5A Mesterul Manole Street, Chisinau, Republic of Moldova

Please provide sufficient information to allow us to identify the relevant processing activity and verify your request where necessary.

15. Right to Lodge a Complaint

If you believe that your personal data has been processed in violation of applicable data protection legislation, you may contact UNITECH using the details above.

You also have the right, subject to applicable law, to lodge a complaint with the competent supervisory authority:

National Center for Personal Data Protection of the Republic of Moldova (CNPDCP).

Exercising your right to lodge a complaint does not prevent you from contacting UNITECH first so that we may investigate and address your concern.

16. Data Relating to Other Persons

If you provide UNITECH with personal data relating to another individual, such as a colleague, employee, customer representative or project participant, you should ensure that you are authorized to provide that information and that the individual has been appropriately informed where required by law.

Please avoid submitting personal data that is not necessary for the relevant business purpose.

17. Changes to this Privacy Policy

UNITECH may update this Privacy Policy periodically to reflect changes in:

• applicable legislation;
• our business activities;
• processing operations;
• website functionality;
• technology or information systems;
• organizational arrangements.

The current version will be published on our website together with the date of the latest update.

18. Contact

For questions regarding this Privacy Policy or the processing of personal data, please contact:

UNITECH Engineering Solutions SRL

5A Mesterul Manole Street

Chisinau, Republic of Moldova

Data Protection Contact: ims@unitech.md

Telephone: +373 68 388999

Website: www.unitech.md

Last updated: 21 August 2026

Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.